Direct carrier routing replacing third-party aggregator dependencies
Telecom
USSD & SMS Router Gateway
Confidential
Custom USSD and SMS gateway infrastructure for direct routing and reduced external dependencies.
The Challenge
What needed to change
The operator relied on third-party aggregators for USSD and SMS routing, which introduced latency, limited control over delivery paths, and created dependencies on external vendors for mission-critical communication flows.
The Solution
What we delivered
We designed and deployed a custom USSD and SMS router gateway that enables direct routing to carrier networks. The system reduces external dependencies, gives the operator full control over message delivery paths, and provides real-time visibility into routing performance and delivery status.
Deliverables
What was built
Custom USSD gateway with direct carrier connectivity
SMS router with intelligent path selection
Real-time routing performance monitoring
Delivery status tracking and reporting
Failover and retry logic for delivery assurance
Operational Value
Outcomes achieved
Lower latency on USSD and SMS delivery
Full operational visibility into message routing and delivery
Reduced per-message costs through direct connections
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